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The Case Interview Format

When applying to top consulting firms, one of the most crucial stages of the interview process is the case interview. This format is designed to assess your analytical competencies, problem-solving skills, and ability to think strategically under pressure. Let's take a look at what to expect.  
 

 

Structure of a Case Interview

A case interview is a 30-minute simulation of a typical business project that consultants may have worked on. Cases provide a real example of an on-the-job experience and the assumption is that if a candidate is successfully able to tackle a case interview, he or she is also more likely to be a successful management consultant.

Case studies are the most important and usually the longest part of consulting interviews. In addition to the case study, the interview typically includes introductory small talk, a personal fit interview, and closing questions (see the illustration below).

The graph shows the process of a case-interview, based on 4 steps.

Many companies review and standardize their consulting cases prior to a real interview to ensure that the case is neither too difficult nor too easy. Companies also ensure that a variety of skills are tested during the interviews.

 

The Typical Flow of a Case Interview

The case interview typically follows a structured flow to ensure that both the interviewer and the candidate cover all necessary aspects of the business problem. It involves the following phases:

1. Case Presentation and Problem Understanding

To start off, the interviewer will present a specific business problem or scenario. This could range from market entry considerations, to profitability issues, or organizational changes. The problem is usually based on real-world business issues that the consulting firm dealt with in the past.

You are expected to listen carefully, take notes, and clarify any points that are not clear to fully understand the scope and context of the problem.

👉 To get a better feeling for possible case prompts, check out the following beginner cases. 

Company case by
DHL Consulting
DHL Consulting case: Bike Shop
You have been hired to support the owner of a bike-shop as a business consultant. The bike-shop has suffered a significant revenue decline during the last year, and now the owner would like you to assess the situation and options for the way forward.They want to know last year’s profit, i.e. how it was affected by the revenue decline, and what the priority actions are to survive the next year. (short term)In addition they would like to understand the strategic competitive position of the shop better and how to increase revenues again mid- to long-term.
90.9k times solved
Difficulty: Beginner
Interviewer-led
Growth strategy
Profitability analysis
Expert case by
Emily
FastFood Chain Turnaround
Our client (FastFood Co) is a fast-food company that has > 20 restaurants in the city. Recently, the business has encountered significant challenges, with net profit drops to negative.The client wants us to help them turn around the business. How would you help them?
1.3k times solved
Difficulty: Beginner
Candidate-led
Profitability analysis
Company case by
Oliver Wyman
Oliver Wyman Case: Einrichtung eines Weinkellers
Ich denke darüber nach, in meinem Keller einen Weinkeller ein-zurichten. So wie ich das sehe, würde man die Regalfläche in zwei Bereiche aufteilen: (1) einen "Trink"-Bereich, in dem ich Flaschen für den Eigenverbrauch lagere, und (2) einen "Investitions"-Bereich, in dem ich Flaschen lagere, die ich mit Gewinn verkaufen möchte, nachdem sie in einigen Jahren an Wert gewonnen haben. Meine Idee ist es, mit dem "Investitions"-Bereich des Kellers genug Geld zu verdienen, um das, was ich im "Trink"-Bereich verbrauche, mit der Zeit zu finanzieren. Natürlich bin ich durch mehrere Dinge ein-geschränkt: die Menge an Geld, die ich ausgeben kann, die Menge an Wein, die ich trinken kann (oder will), den verfügbaren Platz im Keller und so weiter.
118.1k times solved
Difficulty: Beginner
Candidate-led
Profitability analysis

2. Framework Development

Afterwards, you outline a structured approach or framework to tackle the problem. Common frameworks include the SWOT analysis, Porter’s Five Forces, or the 4P's, with which you can structure your information. This step demonstrates your ability to break down complex issues into manageable parts.

However, keep in mind that it is not enough to simply memorize the standard framework concepts. While standard frameworks are useful for a rudimentary outline of a case problem, they need to be optimized and adapted to the individual case. Don't worry, as this is a skill you can develop, but it definitely requires thorough preparation and practice

Once you have crafted your structure, clearly explain your framework to the interviewer, ensuring he or she understands your thought process and logical flow.

3. Analysis and Problem Solving

Next, you dive into the analysis. During the interview, your interviewer may provide additional data, charts or exhibits. Analyze this information to support your framework and build your argument. Formulate hypotheses based on your analysis and test them against the data provided. If needed, adjust your approach based on your new findings.

During the quantitative analysis, perform the necessary calculations to support your findings. This could include market sizing estimations, profitability calculations or a cost analysis. Good mental math skills will definitely help in this phase. 

4. Recommendations

Once you have worked through your structure, provide clear, and actionable recommendations based on your analysis. Use the Pyramid Principle of communication, highlight your key findings and explain how they address the problem.

You should also be ready to justify your suggestions with evidence from your analysis (i. e. data) and discuss possible next steps or further areas of investigation that the client may wish to consider.

After all, the interviewer may question your conclusions or ask for further clarification. Be prepared to defend your recommendations and discuss alternative perspectives. 

After, all the best way to prepare for your interview is practice. Explore our Case Library with real examples now!

Company case by
Bain & Company
Bain Case: BeautyCo – Where Did the Profits Go?
Our client BeautyCo is a large European perfumery company with 500 shops across Europe. However, BeautyCo has been struggling with a decrease in profitability for some time and would like to work with us to understand what the causes and possible actions could be. Therefore, as a first step the client wants us to identify the cause of the profitability issues.
59.7k times solved
Difficulty: Intermediate
Candidate-led
Market analysis
Profitability analysis
Expert case by
Ian
Bain/BCG - Hunger Warriors
Our client is Hunger Warriors, a non-profit with ambitions to solve world hunger. While approximately one tenth of the human population goes to bed hungry, Hunger Warriors aims to bring this number to zero. One of their primary initiatives is to reduce food waste, which represents $1.5 Trillion in lost value per year. They have tasked us with identifying the major sources of food waste and determining the best course of action to reduce this. Clarifying questions:You can think of them as similar to the WHO or the UN in their scope and reachAll options are on the table to reduce food wasteWe do not have a set budget = this is dependent on the donations and funding we are able to get
4.4k times solved
Difficulty: Intermediate
Candidate-led
Health care
Operations strategy
Organizational behavior
Sustainability
Company case by
Simon-Kucher
Simon Kucher Case: Unlocking Revenue at AlpenGlide
AlpenGlide is a well-known ski resort located in the Austrian Alps. Their revenues have stagnated over the recent years, and management is concerned that they are not capturing their full revenue potential.AlpenGlide has engaged Simon-Kucher to help understand what’s behind the stagnation and recommend actionable levers to unlock new revenue growth opportunities.
5.7k times solved
Difficulty: Beginner
Interviewer-led
Growth strategy
Market analysis
Pricing
Company case by
FTI-Andersch AG
FTI-Andersch AG Case: Turnaround – Global Plastics AG
Sie wurden vom Vorstand der Global Plastics AG beauftragt, die wirtschaftliche Performance der Unternehmens-Gruppe im Rahmen eines Independent Business Review (IBR) zu analysieren und das Management zu beraten. Das Unternehmen ist seit dem 1. Januar 2019 durch eine Kontokorrentlinie i.H.v. € 150,0 Mio. finanziert. Darüber hinaus gibt es keine weiteren Verbindlichkeiten gegenüber Kreditinstituten. Das finanzierende Bankenkonsortium hat aufgrund schlechter Quartalszahlen und einer angespannten Marktlage eine Validierung der Mittelfristplanung angefordert.Die Global Plastics AG produziert weltweit in 5 Werken Kunststoffbauteile für Fahrzeuginnenräume in den Anwendungsbereichen PKW (PT-Segment), LKW (CT-Segment) sowie Land- (AG-Segment) und Baumaschinen (CON-Segment). Global Plastics beliefert primär deutsche Premium-OEMs und gilt als Qualitätsführer im Interior-Markt. Das Unternehmen nutzt dabei patentierte Technologien in den Bereichen Spritzguss, Kunststoffgalvanik sowie Heißprägung. Der Interior-Markt ist zunehmend von einem Preisdruck durch asiatische Wettbewerber geprägt, die den Qualitätsansprüchen europäischer Kunden immer besser entsprechen.Die Global Plastics AG hat Ihnen zur Analyse ihre GuV und Bilanz zur Verfügung gestellt. Dort sind die Ergebnisse der Geschäftsjahre 2019 bis 2021 sowie der Forecast des Geschäftsjahres 2022 enthalten.Bitte lösen Sie die unten aufgeführten Aufgaben.
1.6k times solved
Difficulty: Beginner
Candidate-led
Restructuring
Case by
PrepLounge
Spirits distribution
Our client, Ooze, is one of the market leaders in the US spirits market (strong alcohol products).They are thinking of restructuring their distribution strategy and want to know whether they should invest in 1 or 5 distribution centers.What would you recommend?
21.4k times solved
Difficulty: Beginner
Candidate-led
Operations strategy
Profitability analysis
Case by
PrepLounge
Sticky USB-Sticks
Du berätst den USB-Stick Produzenten "Sticky". Das bisher profitable USB-Stick Geschäft wird dieses Jahr zum ersten Mal rote Zahlen schreiben. Dein Klient würde gerne wissen, wie er wieder Gewinne erzielen kann.
8.5k times solved
Difficulty: Intermediate
Interviewer-led
Competitive response
Growth strategy
Operations strategy
Profitability analysis
Case by
PrepLounge
Electric Mobility
Our client is a start-up company that wants to mass-produce an electric vehicle for the US market.So far it has developed a prototype all-electric vehicle.They hired us to solve the problem of swapping to mass-production.
13.8k times solved
Difficulty: Intermediate
Interviewer-led
Market analysis
Operations strategy
Company case by
Roland Berger
Roland Berger Case: Onlinestar
Onlinestar, an online retailer of furniture and garden products (core business), has grown significantly in recent years as a result of an expansion of its product portfolio. The company mainly imports goods from Chinese manufacturers but also operates its own production of cat lavatories (special business) in Eastern Europe. The company sells its goods via Amazon and eBay, and recently via an online shop on its website. Despite this development, the financial ratios have deteriorated in recent years. In particular, the gross profit margin decreased significantly. Combined with a significant increase in shipping costs, this led to a negative result for the first time in the recently ended fiscal year and a resulting strained financial situation. Against the background of expected stagnating sales for the current financial year, short-term action is required.The board of Onlinestar asks you for an analysis of the reasons for the negative result as well as a derived recommendation for action. As a consultant, you should bring in your knowledge in online trading and develop solutions. In addition, the management board would like to receive a sales and gross profit plan from you for the current financial year.
111.7k times solved
Difficulty: Intermediate
Candidate-led
Growth strategy
Market analysis
Profitability analysis
Case by
PrepLounge
Bank envelope
Your client, Customlope, is the leader in the US secure envelope manufacturing industry. Banks buy these envelopes for operations such as money deposits and high value transactions.Next year, a new digital technology will reduce the overall number of units sold in the industry by 25%.In the short term, our client wants to maintain his current profit level without investing in the new technology.How can you help him?
63.8k times solved
Difficulty: Beginner
Candidate-led
Pricing
Profitability analysis
Case by
PrepLounge
ChemInt
Your client, ChemInt, is a global chemicals company that manufactures Ponsulene in some locations around the world.It has several joint ventures (JV) in Asian markets and in total 5 plants in China, Korea, Thailand, and Taiwan, all of which serve the local markets as well as neighboring markets including China.Due to the strong demand for Ponsulene and profitable margins in China, a number of new Chinese players are entering the market in China as well as in the neighboring countries. ChemInt has called in your company to estimate the influences on their business by these happenings.
7.7k times solved
Difficulty: Advanced
Interviewer-led
Competitive response
Market analysis
Operations strategy
Expert case by
Benjamin
Revolut Mock Interview: Strategy & Operations
You are part of the Strategy & Operations team at Revolut.Revolut has had significant growth over the past couple of years, with customer base growing 20-30% per year. Our apps have also been highly rated in the various app stores - be it GooglePlay or on the Apple store.Revolut's current customer strategy is to segment customers based on their subscription tiers/plans. Standard: FreePlus: $3.99/mthPremium: $7.99/mthMetal: $14.99/mthUltra: Ultra $55/mthKey differentiation between the plans are in the pricing and features. Namely, the more expensive tiers like Metal and Ultra have additional features such as personalized and premium card design, free access to lifestyle apps (e.g. Financial Times, Class Pass etc), better FX rates and priority customer support.It's great that Revolut has been expanding rapidly, but we are starting to see some stresses on our existing operations and processes. One key area of concern is in customer service, our satisfaction scores have started to trend down and call center headcounts and costs have been increasing in recent years, but we are struggling to handle the load of incoming requests and tickets.You have been tasked to lead a project to solve this problem without ballooning costs. 
200+ times solved
Difficulty: Advanced
Interviewer-led
Operations strategy
Company case by
Oliver Wyman
Oliver Wyman Case: Full Electrons Ahead
Your client, large automotive OEM WyCar, has developed its first fully electric vehicle (EV) and introduced it as a pilot on the Austrian market last year. However, sales have been far below the expected numbers. The management has engaged you to support them in understanding the reasons and advise them on how to adjust the product offering.
137.7k times solved
Difficulty: Intermediate
Candidate-led
Growth strategy
Market analysis
Market sizing
Operations strategy
Expert case by
Benjamin
MBB Unconventional Case: Coral Reefs
Your client is the Government of Indonesia, specifically a joint committee formed between a few key ministries including the Ministry of Marine Affairs & Fisheries, Ministry of Tourism and Ministry of Environment & Forestry. Indonesia is one of the largest developing countries in the world, with a population of about 285M people and an average monthly income of only USD 500. Located in Southeast Asia, Indonesia is actually a vast archipelago comprised of 17,000 islands, giving it one of the longest and most complex coastlines in the world. It is also part of the Coral Triangle, an area demarcated by scientists as the global epicenter of marine diversity. Your client tells you that Indonesia's once pristine coral reefs have seen a rapid decline over the past decade. They have come to you for help and want to figure out what is causing the problem.
200+ times solved
Difficulty: Advanced
Candidate-led
Non-conventional
Public sector
Expert case by
Benjamin
New
BCG Beginner Case: Fashion startup
Your client is a D2C (direct to customer) online fashion business in a developing country. It is a new brand, launched about 2 years ago and founded by ex-investment bankers. Their brand focuses on trendy, edgy design that is less main-stream (versus big brands like H&M, Uniqlo, Zara etc) for adult men. While they have been growing fast, they want to understand how they can further improve their sales.
100+ times solved
Difficulty: Beginner
Interviewer-led
Growth strategy
Case by
PrepLounge
Central hospital
Our client, Central hospital, is a 350-bed hospital based in a medium-sized city. The company has normally seen strong financial results with a 1-4% operating gain each year for the last five years. However, this year they are projecting a $14 m operating loss and the situation is expected to worsen in the future. The CFO expects to be out of cash in 2 years if not resolved. They hired you to identify the cause of this loss and how they can hit break-even again. However, since they are an important employer, laying off staff is not an option.
14.2k times solved
Difficulty: Intermediate
Candidate-led
Profitability analysis
Case by
PrepLounge
Incos Pens
Incos is a global manufacturer of writing products with divisions in North America, Europe and South-East Asia. Their global sales are $60 m and their profits amounted to around $30 m. Their European division who manufactures and sells disposable pens is experiencing flattening sales and a decreasing profit. The client hired you to help him come up with suggestions to get profits back on track.
41.6k times solved
Difficulty: Advanced
Interviewer-led
Market entry
Market sizing
Profitability analysis
Expert case by
Benjamin
McKinsey Unconventional Case: Inclusive Cafes
Your client is a leading retail coffee chain. They are present in several countries globally and are a popular brand in most of the markets that they operate in, with several thousands stores in operation.A key focus of the company currently is diversity & inclusion. In their biggest market which is the US, 1 in 4 people have some sort of disability. One realization the client has had is that their retail stores are not as inclusive to individuals with disabilities. McKinsey has been brought on to help them design more inclusive spaces in their retail stores.
300+ times solved
Difficulty: Intermediate
Interviewer-led
Non-conventional
Case by
PrepLounge
Bookl
Your client, Bookl, is a publishing company with stable sales in terms of both volume and price.Its distribution warehouse is reaching maximum capacity. This has lowered its service quality.The head of Bookl’s distribution department wants to extend the warehouse. The extension will cost $15 m and will NOT increase the company’s revenues.The CEO wants your company to determine whether the investment is necessary.
12.5k times solved
Difficulty: Intermediate
Interviewer-led
Capacity change
Operations strategy
Case by
PrepLounge
Carmatics
Your client, Virgin Mobile, is interested in offering telematics services to vehicles in the USA with a new brand: Carmatics.Should they enter this new market? If yes, how should they do it?
18.6k times solved
Difficulty: Beginner
Candidate-led
Market analysis
Market entry
Market sizing

Key Takeaways for Your Case Interview Success

Mastering the case interview is a crucial step in securing a consulting job. To perform well, you need to demonstrate structured thinking, analytical skills, and clear communication while solving a real-world business problem.

The interview typically follows a structured flow, starting with an introduction and resume discussion, followed by the case presentation, where you clarify the problem and outline a logical framework. From there, you analyze data, test hypotheses, and apply quantitative skills to arrive at well-supported recommendations. Finally, you summarize your findings and engage in a discussion to defend your approach.

Success in case interviews comes down to practice. Familiarizing yourself with common frameworks is useful, but true preparation involves adapting them to different cases, improving your problem-solving speed, and refining your communication. By structuring your thoughts clearly, staying flexible in your approach, and confidently presenting your findings, you’ll increase your chances of impressing your interviewer and landing an offer at a top consulting firm. 🚀

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