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Hi, I was wondering if anyone had any out of the box ways to grow revenue or reduce costs. I am trying to prepare a list to prompt my thoughts in case I blank in an interview.
Hi there, rather than thinking of a list of creative ideas to have in advance, you should try structure your response by breaking down the question. For example, when you are asked a question like "how could we increase revenue" before bursting out ideas, I would always break it out. For example:
"To increase revenue, I can either increase quantity sold or increase the "average" price"
Quantity
Number of customers
Acquire new customers in existing market/segment
Acquire new customers in new markets/segments
Sales per customer
Increase number of purchases
Increase average purchase size
"Average" Price
Increase prices of existing products
Change sales distribution towards more expensive products (e.g. Upsell)
etc.
Once you get to this level, I would start structuring ideas around these buckets. This will make you seem very structured, and will also help you come up with more specific ideas, as it will focus the question into very specific buckets.
thanks for asking your question in our Consulting Q&A!
I stumbled across an old Q&A on revenue and cost frameworks that might be useful for you. Our expert Matthew mentions the following points:
Some generic buckets would include the following:
Core product bundles: Additional core products added on to another core product, often at a discount (e.g., home / mobile and internet, hotel / car rental)
Add-on products: Complementary products to the company’s core offering (e.g., warranties, extra mobile phone lines)
Upgrades: Premium upgrades that enhance the core offering (e.g., first class upgrades, premium engine oil, faster internet speeds)
Partner offers / products: Partner offers that dovetail, but don’t compete, with your products (e.g., Partner Credit Card)
New markets / New segments (Geographical markets. Types of customers: B2B, B2C, B2G, etc. E.g. Female magazine may sell magazines to customers and advertising services to business)
New products (Product mix - you may have multiple products and variation of products. Think of breadth (e.g. collection size in fashion) and depth (e.g. sizes and colors of dress) of your product line. Croselling opportunities - e.g. selling accessories)
Here is the general approach of how to answer the questions on creativity:
1) Ask an interview for a minute to think
2) Think of several buckets of ideas. Remember to think as big as possible
3) Narrow down to each bucket and generate as many ideas as possible
4) Present the structure (buckets) and then your ideas
Creativity is in direct correlation with your business judgment that can be trained by solving various cases with partner / studying various frameworks / reading industry reports / reading the relevant books or articles on MBB websites / reading HBS cases
I would suggest that the best way to answer this question is most definitely not a public list.
This will soon turn your 'creative' ideas into generic ones pretty quickly.
A far better technique is to go for a walk around a park, beach, open space with some music and just think about the world around you. You're not going to get creative sitting reading other people's ideas or whilst sitting at the computer.