Roleplay interview (client and consultant)

Hi,

this is very likely to be a roleplay where you encounter a "typical" client situation, I can think of the following:

1. Your partner surprisingly cannot make it to the meeting and you have to step in and lead the meeting - here, the interviewer wants to see that you are able to take on a more senior role than what is normally expected from a new hire (pretend that you already did this 100 times)
2. The client is unhappy with the project and wants to discuss the progress - the interviewer wants to see how you deal with a stressful situation and a difficult client (stay calm, listen, but be realistic about what can be achieved on the project)
3. You need to tell the client that you cannot hold the deadline - the interviewer wants to see how you communicate bad news while still remaining trustworthy and being perceived as a reliable partner (stay calm, be honest about reasons for failure, present a plan what to do now in order not to jeopardise the entire project)
4. You need to sell something - the interviewer wants to test your "sales mode" (be friendly, be convincing, advertise your project but don't force yourself onto the client)

In general, each of these situations will involve a challenge you have to solve - always reflect on the situation: What is important now, what should be avoided, what would I like to see if I was the interviewer.

Hope this helps!

Dorothea

Hi,

Agree with Dorothea,

It also may be a situation within the team. E.g.

• You are overloaded with the tasks / have conflicting tasks from the partners
• You've noticed that the member of the team is doing something against the corporate values
• You have to deliver the feedback / ask for the feedback
• You have to define the scope of the tasks with the manager

Best