How do you deal with a difficult stakeholder? Is this testing personal impact or conflict resolution

Hi,

That's all the same story - personal impact / conflict resolution / difficult stakeholder

Best

Hi, there!

This question assesses whether you can successfully negotiate with many different stakeholders, i.e. problem-solving skills, communication skills and ability to resolve difficult situations, so referring to your question, it's both.

Do you need any further help?

GB

Hi, it tests both area. Persuasions skills and ability to difficulties management will be assessed

Best

Antonello

Hello!

Personal impact is precisely stakeholder management, hence, it would match this. 

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Hi there,

Not sure why you're saying "OR" here!

Yes and yes! It is conflict resolution...which is part of personal impact!

Here are some other Q&As for you related to conflict resolution:

https://www.preplounge.com/en/consulting-forum/mckinsey-pei-conflict-with-boss-7177

https://www.preplounge.com/en/consulting-forum/mckinsey-pei-team-conflict-7122