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Excessive workload of consulting

I’m an engineer currently exploring opportunities in management consulting, and I’ve heard that many consultants at firms like McKinsey leave after 1-2 years due to excessive workload and burnout. As someone who hasn’t worked in consulting before, I’m finding it hard to understand why this happens so frequently, especially since in my experience I don’t mind putting in long hours for something I’m passionate about. Can anyone provide a perspective for an outsider like me on just how demanding the workload is in consulting? What specific challenges contribute to the high turnover, and why is it so difficult for many to stay longer?

Additionally, is there any specific effort from the firm to make it a better workplace and to reduce the turnover rate?

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Florian
Coach
on Sep 18, 2024
1300 5-star reviews across platforms | 500+ offers | Highest-rated case book on Amazon | Uni lecturer in US, Asia, EU

Hi there,

Great that you are doing your research before committing to the industry.

I would argue that most people stay longer than 1-2 years, rather 3-4. The reason why most leave is not burnout but that the benefits of being outside of consulting > than being inside of it after that timeframe (lifestyle, remuneration, responsibilities).

A few pointers from my side based on a reply to a recent question on MBB lifestyle, something to consider. What makes consulting a tough industry to work in is not just the hours but the unpredictability and constant stretch you find yourself in.

  • The typical work week away from home starts Sunday evening if you fly out early or Monday morning with the earliest flight and ends Thursday with one of the later flights; You can work from home or your home office on Fridays
  • Work hours including team dinners etc. during the week (except Thursday and Friday) are usually from 8.30/9am until 10/11pm/midnight
  • For some projects, you might have to travel further, meaning you'll stay on site for weeks, not a couple of days
  • For some projects, you might travel several times a week (if the client has several locations you need to cover). For instance, I had one project with a client location in the middle of nowhere and another location, so I flew home > client location 1 > client location 2 > home every week from Sunday evening to Thursday night for the full project duration. I had one project with peak weeks where I had 6 flights to take (outlier case but possible) twice
  • For some projects you might have to attend workshops and meetings at the other end of the world with relatively short notice. For instance, I had to fly Europe to Hong Kong twice for 1-2 days of meetings. Sometimes you spent more time travelling than on the ground, not even adjusting to the time zone
  • The schedule can be very unpredictable overall and logistics always move. I remember an occasion where I packed and was ready to go to the airport when I received the call that the project did not materialize. Another time, I was at the airport booking the flight shortly before boarding due to a change in circumstances

On top of that, there is always more work to do than what you could possibly handle, the deadlines are very short, the expectations always high. 

Does that sound like a tough environment? Yes! Is it great for learning early in your career and does it come with significant benefits? Also yes!

If you want to learn more, check out my book Consulting Career Secrets where I discuss all aspects of a top-tier consultants life, how to handle it, make the most of it, etc. It's on Amazon.

Cheers,

Florian

Anonymous A
on Sep 18, 2024
Hi Florian, thanks so much for your clear and comprehensive answer! I have a follow-up question: Are there any contractual obligations that prevent consultants from leaving in the middle of a project, or are we free to leave at any time if we decide to move on?
Florian
Coach
on Sep 18, 2024
1300 5-star reviews across platforms | 500+ offers | Highest-rated case book on Amazon | Uni lecturer in US, Asia, EU
I guess that depends on the labor law of each individual country, but you would not just leave your team behind in any case. :-) If you really want to leave, then there is a process for that to make sure that you roll off the project properly first, etc.
Hagen
Coach
4 hrs ago
#1 recommended coach | >95% success rate | most experience in consulting, interviewing, and coaching

Hi there,

I would be happy to share my thoughts on your questions:

  • First of all, and contrary to what other coaches have said, you are right when you mention excessive workload and burnout as reasons for consultants leaving. After all, the typical proportion of voluntary attrition is only around 50%, which might support the hypothesis.
  • Moreover, it is my understanding that it is not just the excessive workload, but the overall stressful environment, coupled with a sometimes unhealthy eagerness of consultants, that can lead to burnout. Consulting firms are placing a lot of emphasis on making lifestyles more sustainable, although I think this is also an effort that needs to be made by the individual.
  • Lastly, it seems to be more common practice of strategy consulting firms to simultaneously hire a lot of people and let others go, whether voluntarily or not.

Best,

Hagen

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